A friendly, family owned business
A friendly, family owned business
with an emphasis on quality plants and products, professional design principles, technical horticultural advice and outstanding service.
Have you ever gone to a Big Box store thinking you’re going to get a great deal? Sure, you probably have. I have…for a bathroom project. Being fairly conservative in nature and having a healthy fear and dislike of debt, the one thing I really desired was a spa tub/shower combination: a quiet refuge for the wear and tear my body takes from my chosen profession.
My naive theory was that a big box store would have what I wanted at a price that couldn’t be even remotely close in cost at a smaller local supplier. I sought out a seemingly knowledgeable bath department employee and explained what I wanted, complete with a sealed plan of my new bathroom, in hand. He came up with a solution of a “garden tub.” They did not have one in stock. It would be two weeks before one was shipped in. Trusting in the salesperson’s expertise and the seemingly decent price of $500.00 for a spa tub, it seemed like a good fit for what I was looking for. Besides, it was a “garden” tub, right down my alley. After two weeks of waiting (and sharing one bathroom with three daughters) I was more than eager to make the fairly lengthy trip to pick up the center piece for my refuge!
When I finally got there and took a look at my “special order”, I’ll never forget the sinking feeling I had that soon turned to utter disgust and frustration. For those of you who know me, you can verify that I’m not exactly a little guy. Please pardon me if this is politically incorrect, but “Mini-Me” would have had a hard time fitting in there with “Twiggy”. With contractors lined up and time running short to my spring season, I disgustedly left with a standard tub and shower unit-no jets for an aching back.
The lesson I learned from this awful experience was this: in an effort to save some money, I sought professional advice at a Big Box store and got what I was paying for- substandard advice, substandard product and my one desire unmet. Will I ever go back for a similar project? Plain and simple: NO. Bigger Is Not Always Better.
Thank you for showing an interest in our business! We hope you find our website helpful and informative. If you have any questions after researching our site please do not hesitate to call me at (989) 560-7570 or email me in our “Contact Us” section. Stop in and tap into our many years of industry experience and join the ranks as one of our hundreds of satisfied customers. We hope to see you this spring!
Sincerely,
Ed Higbee & Staff
Ed Higbee
4719 Lake Montcalm Rd
Six Lakes, MI 48886
PH: (989)560-7570
